FixYourDLP.com Forums

Just to close the thread. I received all of the refunds from PartStore.com - for the defective color wheel and the express shipping for the replacement. So they did come through and am very pleased with their customer service group's follow up and response. The new color wheel has performed well for...

Just to let you know . . . I put in the new color wheel and everything is working fine !! . . . so far. I will provide an update in a week or so. I should have gotten the credits from PartStore by then and hopefully the TV will still be working fine. I still have a new ballast that I don't need. My ...

Well, as usual, in a bad situation, I wait a couple of days before responding to a company or store. I like to cool down a little and think rationally before i was going to write to the Customer Service Mgr and CEO. Today that paid off. I got a unsolicited call from Dawn, Quality Mgr, at PartStore.c...

Not a dumb reply at all judging by the many people who have done. I was careful with this and remember, the TV worked fine for almost 4 weeks after I installed the color wheel. Now the wheel does not move. If I had not been reticent to fault the color wheel (after all, it was a new part) I could hav...

I called PartStore.com, where I bought the and they would not honor a return. They said that the 30-day return period had expired (by a few days only!). The supervisor I spoke to would not do anything to make the situation right. This is not a place to buy parts from.

I replaced the color wheel on my Samsung HLP5663W about 5 weeks ago with a new one from PartStore.com The TV worked fine for a few weeks. Then the lamp would not light up. I replaced the lamp and the ballast, but still no luck. I removed the color wheel and it looks fine and all the connections look...

I took out the optical engine again and removed teh color wheel, since after doing a lot of reading, this seems to be the most likely culprit, even though it is new. I tried spinning the color wheel by hand. It moves but it stiff. I thought it would spin very freely. I did not keep the old one, so h...

BTW, I found this other forum. It has much of the same problems/information/suggestions/etc.

http://www.hometheatershack.com/forums/samsung/

I took out my lamp and started the TV up. The color wheel is not spinning. During the attempt to start, the color wheel pulses very, very slightly, but does not spin. Since I just replaced the color wheel and jsut removed and re-inspected it, I suspect it's not the wheel? What is it that starts the ...

You have mentioned these bad solder joints in the power supply in a number of places. I was having this problem (random shut downs) for a while. I recently replaced the color wheel (screaming) and the TV worked fine for 4-5 weeks. Then the lamp would not light. I have replaced the lamp and ballast w...

I have the same problem (it seems to be very common if you read all of the posts). I replaced my color wheel - it was making a lot of noise - and the TV worked fine for 4-5 weeks. Now the lamp won't start. I am not suspecting the color wheel, since it is new. I have also replaced the ballast and lam...

I have the same problem - replaced color wheel, lamp and ballast, but lamp does not come on. I have checked all connections. Did you get any resolution?

Did you ever get this resolved? I have a similar problem. I have changed color wheel, ballast and lamp to no avail.

Well, I took everything apart, down to taking out the color wheel, and checked all connections. Color wheel looked fine, could spin. I put it all back together, but no luck. I tried unplugging the temperature sensor on top of the lamp housing, but then the TV would not try to start, so I am assuming...

I am going to pull out the optical engine and check all connections around the color wheel. Hopefully we will get some suggestions on what else it could be.

If you go through the posts on this site and others to do with Samsung DLP problems, this appears to be a common problem. The issue is posted a lot, but few times do I see the resolution. Basically, it seems that there are four things that can go wrong - lamp, ballast, color wheel, DMD board. Howeve...

I have the same problem. I replaced the color wheel about 6 weeks ago (screaming) and everything worked well. Then the TV did not light up and I had the three blinking lights. I replaced the lamp (old one looked ok, however) and just replaced the ballast today. No change. The fans appear to be runni...