Pictures goes out but Sound stays on
Posted: Mon Mar 30, 2009 6:34 pm
All,
Here is the model number:
Samsung HLR5067WX/XAA
So I have been doing crazy research to see if anyone has had this problem, but it seems like I am the only one. Hopefully I can get an answer to this problem before I go out and spend another $1500 on a new LCD TV.
The problem I have is that when I am watching TV, playing a DVD, hooking up a laptop via VGA, or playing XBOX, the screen just goes black, but the sound stays on. No red lights show up, other than the red light when i turn the TV off for the lamp. When I turn the TV off, I can see the screen finally shutting off a few seconds later. I replaced the lamp, and noticed that when the screen goes black, the lamp is still on, so I do not think its a lamp issue. We cleaned out the dust, and my cousin also took apart most of the boards and cleaned them as well. So there isnt much dust left in there. I dont think the color wheels is getting stuck because we dont hear a noise when the screen goes black, but we do believe that there is a heating or power issue. It has gotten worse over the months, first it would last more than 3 hours and then go black, and decrease throught the day. We tried placing a fan in the back, but that did not work. We had a Samsung "technician" come to our house, and he had never seen the problem before either. He suggested that we replace the digital board, but that costs $600.
So I thought before I just give up on this TV and go out and buy a LCD, I thought I would take some advice and see if you guys/girls have any thoughts on this problem without having to spend $$$$ to repair it.
Thanks,
-T
Here is the model number:
Samsung HLR5067WX/XAA
So I have been doing crazy research to see if anyone has had this problem, but it seems like I am the only one. Hopefully I can get an answer to this problem before I go out and spend another $1500 on a new LCD TV.
The problem I have is that when I am watching TV, playing a DVD, hooking up a laptop via VGA, or playing XBOX, the screen just goes black, but the sound stays on. No red lights show up, other than the red light when i turn the TV off for the lamp. When I turn the TV off, I can see the screen finally shutting off a few seconds later. I replaced the lamp, and noticed that when the screen goes black, the lamp is still on, so I do not think its a lamp issue. We cleaned out the dust, and my cousin also took apart most of the boards and cleaned them as well. So there isnt much dust left in there. I dont think the color wheels is getting stuck because we dont hear a noise when the screen goes black, but we do believe that there is a heating or power issue. It has gotten worse over the months, first it would last more than 3 hours and then go black, and decrease throught the day. We tried placing a fan in the back, but that did not work. We had a Samsung "technician" come to our house, and he had never seen the problem before either. He suggested that we replace the digital board, but that costs $600.
So I thought before I just give up on this TV and go out and buy a LCD, I thought I would take some advice and see if you guys/girls have any thoughts on this problem without having to spend $$$$ to repair it.
Thanks,
-T