Frustrated need a second opinion, no picture/sound
Posted: Thu Sep 02, 2010 6:54 am
I own a Samsung DLP 61" Model Number HLP6163WX/XAA I'm aware that Samsung has a recall for a defective light tunnel in which I recently learned is connected to the Light Engine I'm a Noob so please bare with me, I take the unit to a Samsung authorized repair center and they tell me it's the "optical block" which if I understand correct is attached or part of the "Light Engine" seems like alot of parts and components are attached to the light engine. Now they quoted me in the 700-800 range and I think that's insane!! initially the unit was giving me symptoms of a faulty light tunnel the picture was shadowed and not aligned correctly, and I turned it off and delivered the unit to the authorized service center dealer personally less than 2 miles away, and we were very careful drove very slow.
Now the tech tells me it very well could be the bad light tunnel but something else could have taken a dump and it does not fall into the DLP light tunnel recall that Samsung has going on now, and they replace it because he can't actually give that diagnosis because that's not what he's seeing at this point, he would have to replace the optical block/light engine and that I would have to pay for out of pocket.
Keep in mind as I'm sure we all are aware but I purchased this unit new 4.5 years ago for 3200.00+Tax in in the past year replaced the color wheel and lamp which is expected. want to know if it's possibly to fix the optical block itself or do i need the whole darn light engine thing? I love this tv and for the most part have been very pleased with it but there has just have to be a less expensive way to get her up and running again... is there? please help me I need my baby back home this outrageous price just makes me ill any help or lead me in the right direction is greatly appreciated. thanks to all who are willing to help.
Now the tech tells me it very well could be the bad light tunnel but something else could have taken a dump and it does not fall into the DLP light tunnel recall that Samsung has going on now, and they replace it because he can't actually give that diagnosis because that's not what he's seeing at this point, he would have to replace the optical block/light engine and that I would have to pay for out of pocket.
Keep in mind as I'm sure we all are aware but I purchased this unit new 4.5 years ago for 3200.00+Tax in in the past year replaced the color wheel and lamp which is expected. want to know if it's possibly to fix the optical block itself or do i need the whole darn light engine thing? I love this tv and for the most part have been very pleased with it but there has just have to be a less expensive way to get her up and running again... is there? please help me I need my baby back home this outrageous price just makes me ill any help or lead me in the right direction is greatly appreciated. thanks to all who are willing to help.