FixYourDLP.com Forums

Hello:
I have a Samsung HL-S5687WX and it shuts off by itself and there is also a Black shadow on the right side of the screen. I have had the TV for about 3 years now. I have never replaced the Lamp. While it was under warranty the TV starting shutting itself off and a technician came and fixed it. At that time there was no shadow. The shadow doesn't seem to be getting bigger. Im not sure what I should try to replace first. Based on what Ive read the shadow is most likely from a bad light tunnel...not sure if that is also causing it to shut off?
thoughts?

Yikes, sounds like it might be a light tunnel!

I did have info were samsung was repairing light tunnels for free even thoe they are out of warranty.
click the link for more info.

“Samsung is addressing the light tunnel “border-shadow” effect that impacted a small percentage of select 2005 and 2006 model year DLP TVs. Customers who own a Samsung HLR or HLS model year DLP TV, and experience a “border-shadow” impact caused by the light tunnel, should call Samsung’s service department at 1-800-Samsung (1-800-726-7864) and arrange for an authorized service technician to perform the service repair free of charge.”

Just to let all know I just got off phone with Samsung and they are fixing my light tunnel for free can u belive it holly crap tv 5 yrs old has worked perfectly exept for the shadow I cant believe I found this site THANK YOU SO MUCH FOR THE INFO WOULD BY U A CASE OF BEER IF U WERE HERE...

Tsawyer1 wrote:Just to let all know I just got off phone with Samsung and they are fixing my light tunnel for free can u belive it holly crap tv 5 yrs old has worked perfectly exept for the shadow I cant believe I found this site THANK YOU SO MUCH FOR THE INFO WOULD BY U A CASE OF BEER IF U WERE HERE...

you are welcome tsawyer1

ps I don't drink beer. It smells like puke.